How would you improve the jobs of telemarketing service reps?
August 23rd, 2008 | by admin |Kat asked:
They tend to repeat the same tasks each day - answering phones, answering questions, finding answers from other sources if they don’t know the the answer, etc. How can using the job characteristics model (JCM) improve the jobs of the employees in order to improve motivation, performance, and job satisfaction?
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They tend to repeat the same tasks each day - answering phones, answering questions, finding answers from other sources if they don’t know the the answer, etc. How can using the job characteristics model (JCM) improve the jobs of the employees in order to improve motivation, performance, and job satisfaction?
Website content
One Response to “How would you improve the jobs of telemarketing service reps?”
By vanillabear72 on Aug 23, 2008 | Reply
I dont know, I find telemarketers very annoying….